Customer service

Customer service is important. That is way we put it at the center of our business operations.

The gold sector is a wonderful but very precarious and strictly regulated field of business, in which one is bound to a clear set of rules. They cannot be circumvented. That is why Argentor’s setup is above all as flexible and transparent as possible. So that you will have less headaches. We will help and guide you so that you can see the trees in the wood.

We are also a member of Ars Nobilis, the umbrella association for jewelers. We will represent your interests here!

For enquiries connected to our services and support, do not hesitate to contact usSuggestions and ideas are also more than welcome! You are our sounding board for improvements.

Become a client (Professionals)

Do you want to become an Argentor client? That is very easy: Simply download the client intake document, complete it and return it to info@argentoressayeurs.be. We’ll do the rest!

Tips & Tricks (pro)

What is the best way to sell your precious metals? Where is the best place to sell your precious metals?

Click her for the handiest tips & tricks for professionals.

Tips & Tricks (retail)

What is the best way to buy gold or silver? What should you watch out for when buying gold and silver?

Click her for the handiest tips & tricks for retail clients.

FAQ

The most frequently asked questions answered per topic.

Click here for Frequently Asked Questions.

Newsletters

Keep up to date on the latest gold sector and Argentor news. In addition, we provide regular tips and tricks so that you can maximize the return on your precious metals.

Links

Here you can find links to Argentor’s partners, and useful websites with messages about the precious metals market.
Do you want to become an Argentor professional client? That is very easy: Simply download client intake document, complete it and return it to info@argentoressayeurs.be. We will do the rest for you. After you have received your client number from us, you can do business with ArgentorPrivate customers should not use the client intake document.
Selling precious metals is not always simple. A number of factors are important:

  • Reliability
  • Price
  • Discretion
  • Good client orientation
  • Speed of delivery
  • Professional advice
  • Flexibility
  • Transparency

We will give you a few tips on how you can contribute toward getting the best service.
Click her for the handiest tips & tricks for retail investors.

Do you want to buy Platinum of Palladium? You can do that at Argentor. Even though refining these precious metals takes a few weeks, we can purchase and pay for it immediately. That is possible in cash or by bank transfer (up to €3,000). Platinum en Palladium comes in several forms. It can be from both the jewelry and industrial sectors. Argentor serves both sectors. You can bring the following metals to Argentor: Platinum or white gold jewelry, thermocouples, catalysts, white mine gold, etc.

Click here for live daily prices for Platinum & Palladium

Here you will find a list of frequently asked questions (FAQ) listed by domain:

Subscribing to the newsletter is easy and free of charge. Click here to subscribe and stay informed with the latest trends and news from the gold sector.
Here you can find links to Argentor’s partners, and useful websites with messages about the precious metals market.

Why Argentor?

  • Exceptional reputation since 1987
  • Discrete handling
  • A-Z solutions
  • Extremely fast turnaround
  • Flexible assistance

What do clients say?

“Positive points: Fast, efficient and reliable. It was my first time buying gold and I had full confidence in the service and the people with whom I have had contact.
Points for improvement: None that I know of”
Anonymous from Buurt van Herentals